Fourteen participants, one accountable owner.
Highlighted participants are central to the currently selected mitigation path (APRA). Open any persona for their objectives, decision rights, agents, systems and journey.
Accountable for the material risk from acknowledgement to closure.
Judge feasibility inside their own domain and answer a specific question.
Marcus Feld
Production Planner
Keep the production schedule attainable while absorbing at-risk material.
Decides
Approve feasibility · Request changes · Reject
Persona 360Dana Okoye
Plant Operations Manager
Confirm the plant can physically execute the change without disrupting operations.
Decides
Approve operations · Reject on constraint · Set readiness window
Persona 360Dr. Elena Rossi
Quality / QSE Lead
Ensure no remediation ever compromises product safety, spec or compliance.
Decides
Approve substitution · Approve extension · Require testing · Refuse
Persona 360Tomás Herrera
Demand Planner / Customer Service
Protect Bottler service levels while matching demand to at-risk inventory.
Decides
Confirm demand · Nominate orders · Flag service risk
Persona 360Aisha Bello
Commercial / Bottler Account Lead
Keep Bottler relationships healthy when we ask them to change a delivery.
Decides
Approve incentive · Send Bottler request · Decline
Persona 360Ravi Menon
Logistics / Warehouse Lead
Make sure every physical move in the plan can actually happen on time.
Decides
Confirm movement · Approve transfer · Flag capacity constraint
Persona 360Sofia Lindgren
Finance Business Partner
Ensure remediation spend is always smaller than the loss it prevents.
Decides
Approve value · Reject · Escalate above threshold
Persona 360Owen Clarke
Procurement / Supplier Manager
Fix the upstream cause and recover value from suppliers where possible.
Decides
Approve PO change · Request return · Renegotiate cadence
Persona 360Nina Alvarez
EHS Lead
Ensure any disposal is legal, documented and environmentally sound.
Decides
Approve disposal route · Require treatment · Refuse route
Persona 360Authorise, supervise and audit. They do not do the analysis.
Grace Kim
MRA Supervisor / Network Risk Manager
Keep the whole risk portfolio inside SLA and intervene where it is not.
Decides
Escalate · Reassign · Challenge override
Persona 360Henry Adebayo
Governance / Auditor
Reconstruct any decision completely, months after it was taken.
Decides
Accept record · Raise finding · Request evidence
Persona 360Accept, counter or reject commitments from their own systems.
Luis Ortega
Bottler Planner
Take product on terms my plant and warehouse can actually absorb.
Decides
Accept · Accept with conditions · Counter-propose · Reject
Persona 360Ingrid Vogel
Supplier Representative
Keep the supply relationship workable within my own capacity constraints.
Decides
Accept · Accept partially · Propose alternate · Reject
Persona 360