Coca-ColaMaterial Risk Agent
PN
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Persona 360
ER

Dr. Elena Rossi

Quality / QSE Lead · Quality & Compliance Authority

Internal

I am the quality and food-safety authority for the plant. Substitutions, shelf-life extensions and hold releases do not happen without my decision.

Objective

Ensure no remediation ever compromises product safety, spec or compliance.

Primary channel

Email + in-app task

What I care about

  • · Specification and recipe compliance
  • · Shelf-life science and retest results
  • · Regulatory and food-safety obligations
  • · Traceability of every certificate

What only I may decide

  • · Approve or refuse material substitution
  • · Approve shelf-life extension
  • · Release or maintain a quality hold
  • · Require sampling and testing

What MRA does for me

  • · Checks spec, recipe and regulatory rules before an option is even offered
  • · Assembles retest history and certificates in the case
  • · Blocks non-compliant options from reaching an approver

Responsibilities in a case

  • · Determines material substitution eligibility
  • · Verifies recipe and specification compliance
  • · Decides shelf-life extension
  • · Releases quality holds
  • · Orders sampling and testing
  • · Owns certificates and regulatory approval

Agents supporting me

Specification checks, retest protocols, stability evidence

QSEQualityData Trust & Governance

Systems I work in

SAP QMLIMSSpec Library

Inputs & outputs

Receives

Batch results · Specifications · Retest data · Regulatory rules

Produces

Quality verdict · Test plan · Hold release · Certificate

Involvement across the journey · APRA

SIGNAL

—

UNDERSTAND

—

ASSESS

—

SIMULATE

—

DECIDE

Informed

COORDINATE

Informed

EXECUTE

—

VERIFY

—

Handoffs I am part of

  • · To Supply Planner with verdict
  • · To EHS when disposal is the route
My steps in this journey

This persona is not activated by the APRA path. Change the mitigation path in the header to see where they become involved.