Coca-ColaMaterial Risk Agent
PN
Operating model explorerReference on how people, systems and analysis fit together Back to Material Risk Agent
10 — Reference glossary

Shared language for the operating model.

Colour language

Every card in the explorer is coloured by where the work happens.

External source

Enterprise data entering MRA

Inside MRA

Agentic analysis, simulation and packaging

Human decision

Judgement, approval or override by a person

External execution

Authorised action performed outside MRA

Feedback & audit

Evidence returning into MRA and the audit trail

Lifecycle stages

01

Signal

What entered MRA and what did it detect?

02

Notify

Who is told, through which channel?

03

Understand

Is the risk real and what is exposed?

04

Assess

Which mitigations are eligible and feasible?

05

Simulate

What happens to the network if we do this?

06

Decide

Who chooses, who approves?

07

Coordinate

Who else must agree before execution?

08

Execute

What is written into enterprise systems?

09

Verify

Did the expected outcome actually occur?

10

Learn

What is closed, captured and audited?

Mitigation paths (next best actions)

APRA

Alternate Production Run Allocation

Allocate the at-risk batch to a different, already planned production run that can consume it inside the shelf-life window.

PFP

Pull Forward Production

Move an existing production order earlier so the material is consumed before expiry.

PFSO

Pull Forward Sales Order

Bring a customer or Bottler order forward so finished goods made from the material ship earlier.

AMU

Alternative Material Utilization

Use the at-risk material in an alternative approved recipe or product where the specification allows.

MC

Material Conversion

Convert the material into a different, longer-lived material or intermediate.

STO

Inventory Reallocation

Transfer the material to another plant or location where demand exists inside the shelf-life window.

SLE

Shelf-Life Extension

Extend the usable shelf life based on retesting and quality evidence, subject to QSE approval.

RSS

Return / Sell Back to Supplier

Return the material to the supplier or sell it back, recovering part of its value.

CDW

Controlled Disposal / Write-Off

Dispose of the material through an approved, documented route and recognise the write-off.

Agents

Agents analyse, assess, simulate and package. They never hold decision authority.

MRA Orchestrator

Opens and sequences the risk case, assigns work to specialist agents and routes tasks to the right people.

MRA CoreMicrosoft TeamsOutlook
Material Planning

Validates batch inventory, shelf life, FEFO position and reservation status for the material at risk.

SAP S/4HANASAP EWM
Production Planning

Scans process and production orders for consumption and resequencing opportunities.

SAP PP/PIMES
Capacity Planning

Evaluates line, tank and labour capacity feasibility for each proposed schedule.

SAP PP/DSMES
Supply Planning

Recalibrates upstream supply plans and net requirements after a remediation decision.

SAP IBPSAP S/4HANA
Demand Planning

Checks Bottler and customer orders, service levels and acceleration candidates.

SAP IBPSalesforceSAP SD
Transport Planning

Assesses carrier availability, dock capacity, staging and freight cost implications.

SAP TMSAP EWM
Inventory Rebalancing

Finds alternate locations that can consume the at-risk stock and models transfers.

SAP S/4HANASAP IBP
Ranking

Scores eligible next best actions on value, service, feasibility and risk, and explains the ordering.

MRA CoreDecision Policy Library
Finance

Quantifies avoided write-off, execution cost, carrying cost, incentives, margin and net benefit.

SAP FI/COSAP S/4HANA
QSE

Checks food safety, regulatory and specification rules for substitution and extension.

SAP QMLIMSSpec Library
Quality

Retrieves batch quality results, retest history and hold status.

SAP QMLIMS
Bottler

Requests and interprets Bottler intake readiness and delivery change responses.

AgentforceBottler PortalEmail
Supplier

Proposes PO, return and cadence changes to suppliers and captures their responses.

Supplier PortalSAP MMEmail
Procurement

Evaluates contract terms, MOQ, vendor credits and alternate sourcing options.

SAP MMAriba
EHS

Classifies disposal routes, discharge rules and destruction documentation needs.

EHS RegisterWaste Contractor Portal
Plant Operations

Reads live plant state: tanks, lines, changeovers, downtime and crew readiness.

MESSCADA Historian
Data Trust & Governance

Validates source freshness, policy compliance, approval authority and traceability before execution is authorised.

MRA CorePolicy EngineAudit Ledger

Swimlanes

  • Source systems & data — Enterprise systems of record MRA reads from
  • Signal & orchestration — MRA Orchestrator, risk detection, case state
  • Primary human owner — Accountable for resolving the material risk
  • Specialist agents — Digital specialists performing analysis
  • Internal collaborators — Functions that contribute or decide
  • External partners — Bottlers and suppliers
  • Execution systems — Where the authorised action is performed
  • Audit & feedback — Evidence, reconciliation, learning

Materials & risk types

RM — Raw material. Example: RM-10482 · Concentrate base

WIP — Work in progress. Example: WIP-55210 · Blended syrup

KO-FG — Finished goods. Example: FG-30117 · 330ml can pallet

Expiry — Expiry / shelf-life

Shortage — Shortage / availability

Quality Hold — Quality hold